FAQ
Briefly answers questions you may have.
- Troubleshoot: Spotify app doesn't show my Jooki in "Devices Available"
- How does a Jooki Firmware Update work?
- Webradio: Tips
- Jooki lights: What does it mean when the jooki turns white, blue, orange?
- Can the wifi be turned off on Jooki? (Airplane mode)
- How to change / remove the WIFI network your Jooki is connecting to?
- My Jooki says "update failed"
- What is the difference between iTunes and Apple Music?
- Which streaming platforms are available for Jooki?
- Can I use Apple Music with Jooki?
- Why there's no Apple music on Jooki?
- How do I link playlists to flat tokens?
- How do I link a Jooki character to a Spotify playlist?
- The new memory card is not detected
- How do I use Jooki with Deezer?
- Which audio file-formats are supported by Jooki?
- Why do I need a memory card?
- Where can I find music for Jooki?
- My Jooki is stuck, is there a reset button?
- Deezer: how does Deezer work with my.jooki.rocks?
- Jooki Privacy Statement: find it here
- Every time I restart Jooki, it prompts me to connect to jooki-setup WiFi again.
- Is my home wifi signal strong enough?
- How can I return my Jooki?
- Can I copy musicfiles from iTunes on Jooki?
- Jooki App on iOS: How do I upload files?
- Can I join your beta-testing group?
- App reports 'Jooki storage is full'. What can I do?
- Factory reset: Outcome & How to
- Can I configure multiple Wifi networks?