Is my home wifi signal strong enough?

Symptoms of a poor WiFi signal: 

• Slow mp3 uploads to Jooki
• Skipping or pauses when streaming from web radio or Spotify
• Jooki fails to connect to your WiFi and triggers the jooki-setup WiFi again.

How do I check my WiFi strength?

In the Jooki app and dashboard (my.jooki.rocks), you can see the wifi strength in the "device info" section:

Ideally you want to see a signal strength between -30 to -70 dBM:

What should I do if Jooki reports a poor signal strength?

Please double check the strength of your home WiFi using your phone:

• iPhone: using the AirPort utility from Apple
• Android: WiFi analyzer app

If your phone also reports a poor signal then you will need to fix the problem with your router.

If your phone reports a good signal and Jooki reports a poor signal then please submit a support ticket above.