How can I return my Jooki? The Support Knight April 11, 2018 10:33 Updated Follow Please check out our return policy for more information. Related articles Factory reset: Outcome & How to My Jooki is stuck, is there a reset button? Troubleshoot: Spotify app doesn't show my Jooki in "Devices Available" App reports 'Jooki storage is full'. What can I do? Jooki Setup issues? Please check if your Jooki is up-to-date. Here's how!