Want to know anything else? The Support Knight August 20, 2019 13:34 Updated Follow Simply send us an email at email@example.com or find the "submit request" button on top if this page. We will be more than happy to help. Related articles Jooki Setup issues? Please check if your Jooki is up-to-date. Here's how! Is Jooki waterproof? Can I use Jooki without a WiFi connection ? Why there's no Apple music on Jooki? Can I reset the Wifi setup?