Want to know anything else? The Support Knight August 20, 2019 13:34 Updated Follow Simply send us an email at email@example.com or find the "submit request" button on top if this page. We will be more than happy to help. Related articles How long will the battery in my Jooki run on one charge ? Troubleshoot: Restart WiFi router to fix connection problems Can I use Jooki without a WiFi connection ? Jooki Setup issues? Please check if your Jooki is up-to-date. Here's how! How to change / remove the WIFI network your Jooki is connecting to?