Want to know anything else? The Support Knight August 20, 2019 13:34 Updated Follow Simply send us an email at firstname.lastname@example.org or find the "submit request" button on top if this page. We will be more than happy to help. Related articles Troubleshoot: Restart WiFi router to fix connection problems Can I use Jooki without a WiFi connection ? Jooki Setup issues? Please check if your Jooki is up-to-date. Here's how! How to change / remove the WIFI network your Jooki is connecting to? How long will the battery in my Jooki run on one charge ?